Please note that the information given in this section applies to orders placed through the National Plastics website or by calling 0800 22 77 77. If you are ordering through your local branch please check with them for charges and policies.

How will I know my order has been dispatched?
My order has arrived and some items are missing or marked as 'to follow'.
My order has arrived damaged.
I have missed a few items off my order
Can I change my shipping address?
I would like to exchange my items for something different
I cannot choose next day delivery
I need help with fitting my products, when should i book contractors?

Bathroom wall panel questions

How do I fit my panels?
Can you put bathroom wall panels over tiles?
Are bathroom wall panels cheaper than tiles?
What are the benefits of PVC bathroom wall panels?

Shower panel questions

Is there a difference between wall and shower panels?
Can shower panels be placed over tiles?
Is shower wall cladding completely waterproof?
What are shower panels made of?
How thick are shower wall panels?
Are PVC shower panels better than tile?
Can shower panels be cut to size?
Does shower cladding leak?

External cladding questions

What are the different types of external UPVC Cladding?
What styles of PVC cladding are available?
How do I install external PVC cladding?
How do you measure UPVC external cladding?
What are the benefits of UPVC cladding?